Privacy Policy

At ZØYA, we collect information necessary to process your orders and improve your shopping experience.

• Personal details such as your name, phone number, email address, and shipping address.
• Order information including purchased products, order history, and delivery details.
• Technical information like device type, browser, IP address, and site usage data.
• Payment information is processed securely through trusted payment providers. We do not store full card details.

Your information is used only for operating and improving ZØYA services.

• Processing and delivering your orders across Egypt.
• Sending order confirmations, shipping updates, and customer support responses.
• Improving website performance, user experience, and product recommendations.
• Preventing fraud, misuse, or unauthorized activity.

We may share necessary information with trusted third-party services involved in completing your order, including shipping companies, payment gateways, and email service providers.

We never sell or rent your personal information to third parties.

ZØYA uses cookies and similar technologies to improve your browsing experience, remember your preferences, and keep your cart saved between sessions.

You can disable cookies through your browser settings, though some website features may not function properly.

You have the right to control your personal information.

• Request access to the data we hold about you.
• Request correction or deletion of your information.
• Opt out of promotional or marketing communications.
• Contact us regarding any privacy-related concerns.

We use industry-standard security measures to help protect your personal information against unauthorized access, misuse, or disclosure.

This Privacy Policy may be updated occasionally to reflect changes in our services or legal requirements. Continued use of ZØYA after updates means you accept the revised policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact the ZØYA support team.